Incident and Risk Management

Topics

Security operations, incident tracking, risk assessment, and automated response workflows.

Incident Management

Navigation: ELS Console → SIEM → Incidents

Manual Incident Creation

Navigation: ELS Console → Discover → Incident (top right)

Process

  1. Review new incidents.

  2. Assign to a team member.

  3. Add evidence from logs.

  4. Update status (New/False/Ongoing/Solved).

  5. Link to playbooks.

  6. Generate report.

Incident Fields:

  • Status: New/False/Ongoing/Solved

  • Assignee: Team member

  • Evidence: Linked logs/events

  • Notes: Investigation details


Risk Management

Navigation: ELS Console → SIEM → Risks

How Risk Scoring Works

Risk score is calculated based on base score, entity risk, and environmental factors.

Risk Components

  • Base Score: From alert rule (0-100).

  • Entity Risk: User/host/IP reputation (0-100).

  • Environmental Factors: Modifiers like time or location.

Creating Risk Categories

  1. Define category name (e.g., “High Risk Users”).

  2. Assign values to fields (e.g., risk_score > 75).

Risk Monitoring:

  • View risk distribution.

  • Track risk trends.

  • Assign mitigation tasks.


Playbooks and Automation

Navigation: ELS Console → SIEM → Playbook

Process

  1. Select trigger (alert type).

  2. Add steps (e.g., isolate host, notify team).

  3. Configure automation (API calls, scripts).

  4. Test playbook.

  5. Enable for production.

Example Playbook: Ransomware Detection

  1. Detect encryption activity.

  2. Isolate affected host.

  3. Backup critical data.

  4. Notify security team.

  5. Initiate investigation.